Room Booking

Will I get any real money as a reward?
No, we don't offer any real money as rewards. You can only book a room at Wynn Las Vegas or Encore Las Vegas. To enjoy the rewards from the Wynn Slots a...
Thu, 14 Oct, 2021 at 2:16 AM
What are the rewards I will get?
The rewards you can earn by playing Wynn Slots are: Stay at the Wynn Las Vegas Stay at the Encore Las Vegas You need to reach the required VI...
Thu, 19 Jan, 2023 at 10:24 PM
What are the requirements to make a room reservation?
To make a reservation at Wynn Las Vegas or Encore Las Vegas using the Gems, a player needs to reach the required VIP level. To know about your current VIP L...
Thu, 19 Jan, 2023 at 10:44 PM
How many nights can I book in a single reservation?
You can book a maximum of four consecutive nights with required Gems, depending on your VIP Level. To know about your current VIP Level and benefits, please...
Thu, 19 Jan, 2023 at 11:03 PM
Why can't I book more than two nights, even at VIP Level 4/5?
Please tap on the Check-in night first and then tap on the last night of your reservation. The dates in between will be selected automatically.  Figur...
Wed, 24 Jan, 2024 at 2:31 AM
Can I make multiple reservations?
We only allow one reservation at a time. Once you make a reservation, you will be able to view the booking calendar again after 72 hours from the check-out ...
Wed, 24 Jan, 2024 at 1:32 AM
What is the process of making a reservation?
To make a reservation, please follow the steps below: Tap on the "Redeem Rewards!" tile in the lobby Choose your desired room type.  After ...
Wed, 24 Jan, 2024 at 5:44 PM
Can I modify my current reservation?
An existing reservation can’t be modified. To make changes to a reservation, you need to cancel it and make a new booking. Facts to consider before cancelin...
Tue, 14 Mar, 2023 at 2:29 AM
Can I book using someone else's name?
We do not allow reservations using someone else's name. Moreover, our app locks the name with the first reservation, and it can not be changed for futur...
Thu, 30 Sep, 2021 at 10:03 PM
What documentation do I need to bring with me when I check in?
During the check-in, you must present the following documents:  Booking ID A valid photo ID  Credit/debit card under your name
Thu, 30 Sep, 2021 at 10:05 PM