- A reservation needs to be canceled at least 72 hours before the check-in date to get a refund of 75% of Gems.
- If you do not cancel the existing reservation at least 72 hours before the check-in date, then the average gem price of one night of your reservation will be deducted.
- Please be advised a reservation cannot be canceled on the check-in date.
Can I cancel a reservation? Print
Modified on: Thu, 14 Oct, 2021 at 4:05 AM
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