What's New 40

• Version 9.5.0
• Version 9.4.0
• Version 9.3.0
• Version 9.2.0
• Version 9.1.0

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Journey 12

• How to access the Journey feature?
• How does the Journey feature work?
• What is the duration of the Journey?
• How to claim rewards?
• Can I claim all the rewards together?

See all 12 articles

Tournaments and Events 13

• Team Tournament
• How are the teams formed for the Team Tournament?
• How are the Team Tournament winnings distributed?
• Which games have the team tournament?
• What is a Tournament?

See all 13 articles

Game Pass 13

• What is the Game Pass feature?
• Why are my Free rewards showing as inactive?
• How to activate the rewards/How to level up in Game Pass?
• Benefits of Premium Game Pass
• If I purchase the Premium Pass, will I still be able to collect the Free rewards too?

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Email Subscription 6

• Why should I add my email?
• I’ve already logged in using Facebook, do I need to add my email also?
• Can I save my progress by adding my email?
• How can I add my email?
• How can I claim the email subscription bonus?

See all 6 articles

Mini Collections 9

• Why don't I have the Mini Collections in my app?
• How do the Mini Collections work?
• Why is my Collection showing two active locations?
• When will the rest of the locations get unlocked?
• I've completed the first two locations; how can I start completing the other locations?

See all 9 articles

Collections 11

• Why am I unable to find the "Collections" feature?
• Where can I find the "Collections" feature?
• Do I have to spin in certain games to benefit from the "Collections" feature?
• How does the Card Collection system work?
• How can I collect the cards?

See all 11 articles

Blackjack 6

• How to Play Blackjack?
• How many points does each card worth?
• What is a Split?
• How Double works?
• What does Stand mean?

See all 6 articles

Account Questions 8

• My Profile
• How do I find my Player ID?
• I am not getting any sound in the game.
• How can I change the profile picture?
• Can I add my name to the game profile?

See all 8 articles

Facebook Data Deletion Process 3

• Instruction For Web Browser
• Instructions for iOS users
• Instruction for Android users

Purchase and Payment 14

• Offer Coaster
• New Piggy Bank Capacity
• Break Five Piggy Banks and Get the Sixth One Free
• How to purchase a product from the Store?
• How to break the Piggy Bank?

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Room Booking 19

• Will I get any real money as a reward?
• What are the rewards I will get?
• What are the requirements to make a room reservation?
• How many nights can I book in a single reservation?
• Why can't I book more than two nights, even at VIP Level 4/5?

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Coins and Gems Payout 7

• Where can I find my coin balance?
• Where can I find my Gem balance?
• How can I find the Pay Lines of a particular game?
• Why am I unable to collect more than 25,000 gems?
• Do the Gems expire?

See all 7 articles

App Not Loading 3

• I cannot load the app; it says, "The game is out of sync with the server."
• My game is stuck at the loading screen.
• The game will not load on one of my devices, but it will on the other.

VIP Points/Levels 11

• What is the VIP Program?
• How can I check my VIP Level status, Benefits, and Details of the VIP program?
• How many points are required to reach each VIP level?
• How can I earn VIP Points?
• What are the Loyalty Rewards program benefits for each VIP Level?

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Event Sequences! 2

• Can I start completing any of the Events?
• Where can I find the scratchers after completing the Event tasks?

Game Specific Features 96

• Ra's Fortune - Feature Spin
• Ra's Fortune - Free spins
• Ra's Fortune - Jackpot
• Princess Pur - Respin
• Princess Purr - Free Games

See all 96 articles

Game Features 13

• How do I get Bingo Balls?
• Where do I find my Bingo scratchers?
• How to win a Bingo scratcher?
• What is the Bingo Tier?
• Why did the Bingo round expire and when will the next round start?

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Battle 4

• What is a Battle mode?
• Where can I find Battle winnings?
• What are Battle Shields?
• What happens in the case of a tie-breaker?

Club 14

• What are the Club naming rules?
• What are the requirements to create a Club?
• What is the cost of creating a Club?
• Who can join a club?
• How many members can a Club have?

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Other Queries 8

• Do you have any official Facebook page?
• What is the minimum Android/iOS version to play the game?
• How can I invite my friends to play Wynn Slots?
• Can I play on the computer/Facebook?
• Can I play on multiple devices?

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Policies 1

• Terms of Services