Room Booking

What is the occupancy limit for the room?
The occupancy limit for the room is two (2) persons. A $50 surcharge per guest shall be added for each guest exceeding two (2) person limits. **Maximum ...
Thu, 14 Oct, 2021 at 2:34 AM
Can I cancel a reservation?
A reservation needs to be canceled at least 72 hours before the check-in date to get a refund of 75% of Gems.  If you do not cancel the existing reservat...
Thu, 14 Oct, 2021 at 4:05 AM
What is the process of canceling a reservation?
To cancel the reservation, please follow the steps below: Tap on the "Redeem Rewards!" tile from the game lobby. Then tap on "Tap to vi...
Thu, 14 Oct, 2021 at 4:09 AM
What if my VIP level degrades, will it affect my existing reservation?
Once you make a reservation and your VIP level degrades before your check-in date, it'll not affect your existing reservation. You'll be able to c...
Thu, 30 Sep, 2021 at 10:10 PM
I have a non-English alphabet in my name. Will it cause any issues while making a reservation?
Currently, our system allows names with English alphabets only. If your name consists of alphabets from other languages, you might face issues while making ...
Wed, 27 Oct, 2021 at 12:50 AM
Why do I need Gems for room Booking, after reaching required VIP level?
By reaching the certain VIP levels in Wynn Slots, you become qualified to enjoy the VIP benefits we offer at Wynn Social. Once you become eligible to redeem...
Thu, 30 Sep, 2021 at 10:05 PM
I have an existing reservation, when can I make a reservation again?
You may only have one (1) reservation for rooms on the App at any given time. You can book a separate reservation 72 hours after the check-out time of the p...
Thu, 14 Oct, 2021 at 2:51 AM