Account Questions

How do I find my Player ID?
To find your Player ID, kindly follow the below steps: Launch the game. Go to "Settings" by tapping on the "Gear" icon, located at th...
Fri, 18 Sep, 2020 at 11:07 AM
I am not getting any sound in the game.
To hear sounds, go to "Settings" by tapping on the "Gear" icon at the top right corner (Right to your VIP Level Number) on the game Lob...
Fri, 18 Sep, 2020 at 11:08 AM
How can I change the profile picture?
Currently, we do not have the option to change the profile picture. We show the profile picture of a player's Facebook profile as our game profile pic...
Fri, 18 Sep, 2020 at 11:09 AM
How can I add my name to my game profile?
Currently, we do not have the name change feature in our game. We show the first name of a player's Facebook profile name. If the account is not conne...
Fri, 18 Sep, 2020 at 11:11 AM
Do I need to connect my Facebook with the game?
You can play Wynn Slots without connecting the account to your Facebook account. But we highly encourage players to connect their Wynn Slots account to Fac...
Fri, 18 Sep, 2020 at 11:11 AM
How can I combine my Red Card with the Wynn Slots app?
At this moment, we do not offer any feature to combine points with Red Card. When we add more rewards, we will keep you informed through our game and our F...
Fri, 18 Sep, 2020 at 11:12 AM