What's New 55

• Version 11.0.0
• Version 10.9.0
• Version 10.8.0
• Version 10.7.0
• Version 10.6.0

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Puzzle Fortunes 14

• Why the Puzzle Fortunes tile is not availble in my app?
• What are Puzzle Points used for?
• How do I accumulate Puzzle Points?
• How many Puzzle pieces are required to solve a Puzzle board?
• Can I collect milestone rewards one by one, or do I need to claim them all at once?

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Halloween Event 8

• Where can I find the "Halloween" feature?
• How can I collect candies?
• How can I find my candy balance?
• How can I find the time remaining for the Event?
• How many candies can I redeem at once?

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Journey 12

• How to access the Journey feature?
• How does the Journey feature work?
• What is the duration of the Journey?
• How to claim rewards?
• Can I claim all the rewards together?

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Email Login 8

• What are the benefits of Logging in with my Email?
• How can I login with my email?
• What is the benefit of joining the Wynn Slots mailing list?
• Is there any reward for adding an email address?
• I’m already logged in to Facebook. What will happen if I change email?

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Tournaments and Events 9

• Where to find an ongoing Event?
• What is a Tournament?
• What is a Mini-Tournament?
• From which games I can participate in the Mini-Tournament?
• How is the Tournament tier determined?

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Game Pass 13

• What is the Game Pass feature?
• Why are my Free rewards showing as inactive?
• How to activate the rewards/How to level up in Game Pass?
• Benefits of Premium Game Pass
• If I purchase the Premium Pass, will I still be able to collect the Free rewards too?

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Collections 11

• Why am I unable to find the "Collections" feature?
• Where can I find the "Collections" feature?
• Do I have to spin in certain games to benefit from the "Collections" feature?
• How does the Card Collection system work?
• How can I collect the cards?

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Blackjack 6

• How to Play Blackjack?
• How many points does each card worth?
• What is a Split?
• How Double works?
• What does Stand mean?

See all 6 articles

Account Questions 7

• My Profile
• How do I find my Player ID?
• I am not getting any sound in the game.
• How can I change the profile picture?
• Can I add my name to the game profile?

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Facebook Data Deletion Process 3

• Instruction For Web Browser
• Instructions for iOS users
• Instruction for Android users

Purchase and Payment 14

• Offer Coaster
• New Piggy Bank Capacity
• Break Five Piggy Banks and Get the Sixth One Free
• How to purchase a product from the Store?
• How to break the Piggy Bank?

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Room Booking 19

• Do you offer real money gambling?
• What are the rewards I will get?
• What are the requirements to make a room reservation?
• What is the minimum VIP level requirement for making a reservation through the Wynn Slots app?
• How many nights can I book in a single reservation?

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Coins and Gems Payout 7

• Where can I find my coin balance?
• Where can I find my Gem balance?
• How can I find the Pay Lines of a particular game?
• What is the maximum amount of Gem I can earn?
• Do the Gems expire?

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App Not Loading 3

• I cannot load the app; it says, "The game is out of sync with the server."
• My game is stuck at the loading screen.
• The game will not load on one of my devices, but it will on the other.

VIP Points/Levels 11

• What is the VIP Program?
• How can I check my VIP Level status, Benefits, and Details of the VIP program?
• How many points are required to reach each VIP level?
• How can I earn VIP Points?
• What are the Loyalty Rewards program benefits for each VIP Level?

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Event Sequences! 2

• Can I start completing any of the Events?
• Where can I find the scratchers after completing the Event tasks?

Game Specific Features 164

• Dragon Dance - Re-spin Feature
• Dragon Dance - Jackpot
• Dragon Dance - Golden Orb Feature
• Dragon Dance - Free Spins
• Dracula's Fortune - Castle Feature (Moon Night Madness)

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Game Features 13

• How do I get Bingo Balls?
• Where do I find my Bingo scratchers?
• How to win a Bingo scratcher?
• What is the Bingo Tier?
• Why did the Bingo round expire and when will the next round start?

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Club 15

• What are the Club naming rules?
• What are the requirements to create a Club?
• What is the cost of creating a Club?
• Who can join a club?
• How many members can a Club have?

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Other Queries 8

• Do you have any official Facebook page?
• What is the minimum Android/iOS version to play the game?
• How can I invite my friends to play Wynn Slots?
• Can I play on the computer/Facebook?
• Can I play on multiple devices?

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Policies 1

• Terms of Services